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FAQ

Frequently Asked Question

Faulty Product

What if my photograph is damaged when I receive it?

Our products are fully insured during transit and we work with couriers who we trust. Having said that, sometimes accidents do happen…. If you do receive an order that is damaged due to transit or delivery, we ask you to take photos of the outer packaging and the photograph itself and contact us hello@methenwe.com and we will arrange a replacement

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