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FAQ

Frequently Asked Question

Shipping & Delivery

What if I am not home when my order is delivered?

We use TNT to deliver your order. TNT have a policy whereby they leave a calling card for you to arrange pickup if no-one is home to sign at the time of delivery.

Can I deliver to a PO Box?

No, we prefer to arrange a secure delivery to your door! Plus, our courier has a policy of not delivering to a PO box.

How much do you charge for shipping?

We charge a flat rate of $30 per order. For shipping outside Australia, please contact us and we will provide you with the cost, depending on the location.

How long until my order arrives?

From the moment you place your order to the moment it is delivered, expect approximately 7 – 14 business days. This covers the receipt of your image, printing it, mounting to acrylic, packaging it in preparation for shipping, and finally, shipping via an express courier. We will provide you with updates along the way.

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